132 Construction Companies Found to Violate Buyers' Rights in Contracts

Complaints received over nine months of 2026 concerned the quality of construction work and delays in project completion. Following their review, recalculations totaling nearly 14.5 billion soums were made in favor of consumers.

Specialists examined shared-equity construction contracts for housing in Tashkent, as well as in Namangan, Navoi, Tashkent, Bukhara, Surkhandarya, Fergana, Khorezm, Andijan, Syrdarya, Jizzakh, and Kashkadarya regions.

The most common deficiency was the absence of a refund timeline upon contract termination or its mismatch with the initial payment deadline—such a condition was found in 77.3% of the documents. In 63.6% of contracts, no warranty period was specified after apartment acceptance.

Additionally, contracts were identified that were drafted primarily in the interests of developers, without obligations to rectify defects during the warranty period and without penalties for construction completion delays. Some documents did not specify exact project completion deadlines, while others were drafted in Russian instead of the state language.

The Committee also discovered other conditions limiting buyers' rights: withholding 4–15% of the paid amount upon client-initiated termination, refunds only after apartment resale, unilateral price increases, and excessive fines for buyers. Following the analysis, the agency submitted proposals to address the deficiencies to the relevant authorities.