Uzbekistan Seeks to Regulate Online Sales of Medicines

The draft resolution introduces new rules for the online sale of medicines and medical products. The document also modifies requirements for the transportation and wholesale distribution of these products.

Licensed pharmacies and their branches with equipped pickup points will be able to sell products online. For this, a pharmacy will need its own website or application, or a contract with an order aggregator or marketplace. The platform must display the pharmacy’s name, TIN, addresses, contacts, and license details.

For each product, the seller must disclose the international nonproprietary name, dosage, method of use, expiration date, availability, retail price, and trade markup. Buyers will also be provided with information on analogues, payment, and delivery conditions.

Orders may be delivered by the pharmacies themselves or other enterprises under contract. Transport must maintain the storage conditions specified in the instructions, including temperature and humidity. Medicines will require secure transport packaging, and products with different transportation conditions must be placed separately.

Upon receiving an order, the buyer may inspect the packaging and contents. If they do not match the order, the buyer may refuse it through the courier. If defects are discovered after accepting the order, details about the product, batch, digital marking code, and the issue will be sent to the platform operator, who will forward them to the pharmacy.

If the customer cannot be contacted, the order may be collected at the pharmacy within 3 days. The draft is open for discussion until November 19.